Hourly Theater Operations Staff & Hourly Managers
At this time, the Cinema Arts Centre is not actively hiring for hourly, front of house staff. Interested applicants are still invited to submit an application with the link below which will be reviewed by the Director of Operations if positions become available.
The Cinema Arts Centre is seeking interested and qualified applicants for hourly associate staff positions within our Theater Operations Department. Positions are available for both associate floor staff and hourly box office managers. Applicants are invited to submit their application via our online portal.
Position: Theater Operations Staff – Theater Usher, Cafe (Hourly)
Position Type: Part-Time (approx. 20-30 hrs/wk)
Description: Associate staff hourly employees will be expected to perform the job functions and duties of at least one or all hourly staff positions on a rotating basis or as needed/required.
Responsibilities:
THEATRE USHER
- Greet customers and guests at the Cinema.
- Scan tickets and admissions to assess they are valid for movie screenings and events.
- Assist theater guests with finding their seats when necessary.
- Cleaning theatres, lobby, bathrooms and restocking bathrooms between sets and when needed.
- Emptying garbage cans, trash receptacles, and recycling bins when full.
- Maintain knowledge of regular Cinema activities and upcoming events.
- Responsible for cleanliness in outdoor garden and patio area.
- Shoveling and salting pathways when needed.
CAFE
- Light cooking and preparing of meals for Cinema Arts Centre patrons.
- Operating our P.O.S System/registers.
- Opening and closing the café on week days and weekends
- Make sure all patrons consistently receive friendly, helpful and fast customer service.
- Maintain ongoing knowledge of upcoming events, the CAC Membership program, and additional ways to get involved.
- Answer guest questions courteously and accurately or quickly direct them to the appropriate resource.
- Work effectively with café manager and fellow café staff as one team.
- Clean and maintain the exterior and interior areas of the Sky Room Café.
- Assist fellow staff with other functions and perform other duties as directed by Café Manager.
Requirements:
- At least one year of customer service experience in food service or retail.
- At least one year of experience operating a Point of Sale system.
- Ability to multitask and maintain calm under pressure and when dealing with large crowds.
- Must be available to work late nights, weekends and holidays.
- Must have use of a car for occasional business errands (reimbursement for car/gas use will be granted upon completion of mileage forms).
- Must be able to lift up to 50 lbs.
- Passion for the Cinema Arts Centre’s mission, to bring the best in cinematic artistry to Long Island.
Preferred:
Prior work experience in retail, restaurant, or entertainment venue and a love of movies.
Compensation:
Starting wage is $17.50/hr.
How to apply:
Applicants are invited to submit their application via our online portal: https://forms.office.com/r/iTJzWKb7jP.
It is the policy of the Cinema Arts Centre to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without unlawful discrimination on the basis of age, race, color, creed/religion, disability, national origin, sex/gender, sexual orientation, veteran or military service member status, familial status, marital status, domestic violence victim status, genetic predisposition or carrier status, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.
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Position: Part-Time Box Office Manager/Hourly Manager
Position Type: Hourly – Part Time (approx. 20-30 hr/wk)
Description: The Box Office Manager position leads hourly theater operations associate staff and acts as a manager on duty during day-to-day operations.
Responsibilities:
- Work primarily in the Box Office and function as a team leader for hourly associate staff.
- Training/Supervising front of house staff.
- Oversee box office sales including but not limited to ticket sales, memberships, gift cards, donations and café sales.
- Answer phones and provide customer service and troubleshooting support for patrons buying tickets on the website.
- Best cash handling practices strongly preferred and previous experience in retail or restaurant management required.
- Will be required to work opening and closing shifts when needed – knowledge of daily cash reconciliation strongly preferred.
- Previous experience with computer software programs such as Microsoft Office and Adobe.
- Some tech work including powering on/off film projectors, starting digital film screenings, and setting up microphones.
- Will be responsible for the quality of work completed by front of house staff when it comes to cleaning in the theaters between film sets, cleaning restrooms, and cleaning café and concession stand areas. When the situation requires you are expected to help clean as well if necessary.
- Must be able to work a flexible schedule. Evenings, weekends, and holidays are required. Some late nights and early mornings are to be expected.
Requirements:
- Previous management experience in retail, restaurant/food service, or live venue.
- Familiar with Point of Sale and event ticketing systems.
- Ability to multitask and maintain calm under pressure and when dealing with large crowds.
- Must be available to work late nights, weekends and holidays.
- Must have use of a car for occasional business errands (reimbursement for car/gas use will be granted upon completion of mileage forms).
- Must be able to lift up to 50 lbs.
- Passion for the Cinema Arts Centre’s mission, to bring the best in cinematic artistry to Long Island.
Preferred:
- 2 to 3 years management experience in a retail, theater, or restaurant setting.
- Can exhibit exemplary customer service skills in a variety of settings.
Compensation:
Starting wage is $22/hr.
How to apply:
Applicants are invited to submit their application via our online portal: https://forms.office.com/r/iTJzWKb7jP.
It is the policy of the Cinema Arts Centre to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without unlawful discrimination on the basis of age, race, color, creed/religion, disability, national origin, sex/gender, sexual orientation, veteran or military service member status, familial status, marital status, domestic violence victim status, genetic predisposition or carrier status, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.
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